Job description here The IT Associate provides a range of IT support to all staff, and assists the IT Manager in the development and oversight of technology infrastructure and systems.
Responsibilities: • Set-up new workstations (configure operating systems, application and antivirus software, and connect to appropriate network drives, printers and copiers) • Assist IT Manager with installation, upgrades and troubleshooting of other computer hardware and software as requested • Research and evaluate hardware and software solutions • Provide support and training to users and troubleshoot their hardware and software problems • Assist IT Manager with maintenance of workstations, laptops, servers, printers, smartphones, and other office equipment with IT components • Track and maintain accurate inventory of all technology equipment • Research new software and hardware under consideration adoption • Understand and be able to convey the concepts and best practices of digital security tools and digital risk assessment, and monitor developments in the field • Set-up Skype/other computer-based systems of communication for meetings as necessary • Participate in departmental and organizational planning and projects, and organization-wide committees, and carry out work assigned • Other related work as assigned by Director of Operations
Qualifications: • Minimum of two (2) years of related experience • A belief in the mission of the Center for Constitutional Rights, demonstrated commitment to social justice issues, and comfort working in a progressive legal environment • Familiarity with server & desktop equipment/software and end user support in a medium-sized networked environment • Basic knowledge of networking in a PC/Windows environment, server and workstation operating software, Exchange and Microsoft Office and other application software; • Experience with software for encryption, secure SMS, VPNs, password management, and other digital security applications • Strong organizational and time management skills, proven ability to plan and meet deadlines, efficiently manage multiple tasks and priorities under tight deadlines • Strong attention to detail and grace under pressure • Excellent problem-solving skills, including ability to anticipate problems and use judgement appropriately to plan solutions • Excellent interpersonal and research skills • Self-starter with the ability to work both independently and as member of a team • Integrity and sense of humor
Compensation: Salary is commensurate with experience and subject to union collective bargaining agreement. The current salary range for this position is $57,531 to $74,515.
Benefits include employer contribution to 401K plan and flexible spending account, vacation, sick leave and holidays, and 100% organization-paid health benefits, including medical, dental, life, and long-term disability insurance.
Contact: Qualified candidates should e-mail a cover letter with resume to ITassociatesearch@ccrjustice.org with “IT Associate” in the subject line. Applications will be considered on a rolling basis and strong consideration will be given to early applicants. No phone calls please. CCR IS AN EQUAL OPPORTUNi.t.Y/AFFIRMATIVE ACTION EMPLOYER AND ACTIVELY RECRUITS WOMEN, PEOPLE OF COLOR, PERSONS WITH DISABILITIES, LGBTQI AND GENDER NON-CONFORMING PEOPLE.