As a Data Services Account Executive (AE) at Catalist, you will have a leading role in account support and solutions engineering for a set of Catalist clients including analyses of very large datasets. The DSAE supports Client Services by providing more advanced reports, campaign lists and appends that the Catalist Q and M tools cannot readily provide. The DSAE is responsible for overall project management for certain clients and providing account activity updates and participating in solution development.
The ideal candidate will be a highly motivated individual with excellent technical skills, a strong desire to learn new skills, and an interest in progressive politics. Catalist values creativity and problem-solving. Our work is on the cutting edge of data-driven politics, and your support will help Democratic candidates and progressive organizations conduct successful advocacy and electoral campaigns.
This position reports to the Director of Product Management and works closely with the Client Services, Analytics and Tech teams.
Acts as an advanced user of all internal and external Catalist tools, data and products for the purpose of assessing and assisting with client needs Gains an understanding of client needs, political implications, and scope by interacting with Client Services, Product Management, and Analytics departments as needed Responsible for understanding current client needs and delivering Catalist services to meet those needs, translating needs to internal teams to satisfy requests Functions as a client advocate, coordinating project delivery and resolving problems by leveraging internal delivery teams on an as-needed basis, manages and coordinates all steps required for client support Ensures regular and appropriate client communication Oversees all projects assigned from start to finish; successfully delivers reports, lists, and material requests on time, accurately, and in a client-friendly format with actionable insights where applicable Executes requests for new business development support from Marketing team Escalates issues and concerns to the Director of Client Services and Director of Product Management as needed Creates documentation to support all deliverables for future replication Attends Client Services staff meetings to report on and discuss open projects