The ACLU is seeking a full-time Data Quality Analyst to manage the cleansing, transformation, monitoring, and standardization of the ACLU’s robust and growing sources of data The Analyst is part of the Data and Analytics team and will work to enhance the ACLU’s data hygiene protocols; design systems to proactively identify and triage data issues and ensure the quality and consistency of data input. The role will also be responsible for prioritizing and managing the day to day resolution of data inconsistencies. The right candidate will have a strong analytical orientation, technical acumen, and a demonstrated ability to operationalize data hygiene practices that are capable of providing sustained support for the ACLU’s overall data health and business goals. The position reports to the Director of Data Operations and Strategy, and is based in the ACLU’s national office in New York City.
ROLES AND RESPONSIBILITIES
- Implement a proactive discovery and monitoring process/system, based on industry best practice, for data integrity, consistency, and hygiene problems
- Maintain central ownership and strategy for proactive and reactive data hygiene processes, including National Change of Address (NCOA) and other full-file hygiene
- Work with data governance working group to define, document, and execute data classification framework and create nationwide best practices for data minimization, archiving, retention, and destruction
- Develop protocols for triaging, prioritizing, delegating, and monitoring data hygiene issues
- Design and execute data input and data transfer protocols that ensure minimization of data errors
- Define shared cross-team responsibilities for data fixes and how they are escalated (e.g. responsibilities of users vs. technical staff), as well as dependencies on training, compliance, access to tools, data validation, etc.
- Define and develop critical onboarding training and materials related to data management, acquisition, privacy, etc. in partnership with Training team
- Develop, communicate, and monitor third party data usage policies (e.g., by volunteers, vendors, ACLU staff other than the data owner)
- Work with Analytics, Product & Technology, IT, and other stakeholders to codify incident response protocol, including data breaches, PCI incidents, and credit card exposure
- Explore and make recommendations for other mechanisms to ensure data integrity (e.g. data sharing templates, document management systems)
- Serve as a key stakeholder and working participant of data governance working groups
- Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, socio-economic circumstance, and record of arrest or conviction
- Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts