WTTW (Chicago PBS) and WFMT (Classical radio) are seeking a full-time Director of Data Management and Strategy. The director will be accountable for providing data solutions to our fundraising teams; and maintaining, developing, and extracting data from our donor relationship and fundraising database.


  • Determine organization’s fundraising needs, translate needs into system requirements and applications, design technical specification and testing protocols, and put into production.
  • Analyze, query, and extract donor and fundraising campaign data; execute a variety of data management operations (e.g., query writing, list development, data segmentation, front- and back-end analysis) in the Tessitura Network database.
  • Work with fundraising and marketing teams to develop data segmentation strategies with outcomes of marketing efficiency, revenue generation, and membership growth.
  • Work with internal and external partners to identify and implement solutions to complex data questions; identify areas of opportunity based on analysis and insights.
  • Create and document new data procedures and protocols; develop, document, and distribute fundraising performance and data analytics.
  • Perform routine monitoring and testing of data populations to maintain data integrity; work with data entry and member services teams to ensure accurate data integrity.
  • Identify data and database training needs and opportunities for internal teams.
  • Interface with vendors to establish accurate file exchanges, share information, and address data and systems problems.
  • Work with IT to develop and maintain security, including user data access, data use and storage, and security for vendor file exchanges.
  • Perform other duties as assigned.


  • 5+ years of database management experience in multi-user business environment with high standards for accuracy; experience with Tessitura Network database preferred
  • High level of proficiency with Microsoft Office suite, especially Excel and Access
  • Aptitude with creating Pivot tables/Power Pivots, and querying data using Microsoft Excel
  • Intermediate to advanced knowledge of SQL scripting and relational database architecture
  • Excellent research and analytical skills
  • Experience successfully working in an atmosphere of multiple projects, shifting priorities, and deadline pressure
  • Proven collaborator, communicator, problem solver, and project manager


  • Bachelor’s degree in computer science, systems, database, or related area
  • Demonstrated experience working with relationship management database and reporting tools
  • SQL training and experience

Salary: Not listed

Location: Chicago, IL

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