Data Services Manager
Planned Parenthood Federation of America | Remote Possible | Permanent
Data Services Manager
Planned Parenthood Federation of America | Remote Possible | Permanent
Position Summary
This role will be responsible for the primary support and training functions of the team and includes interfacing with affiliates and federation staff on tools support and coaching. The position is also responsible for all training from the Data and Analytics team and support for additional national-level trainings. The Senior Specialist is responsible for solving non-routine and varied use cases on behalf of the user community and helping to lead system upgrades and release management and training. The Senior Specialist provides clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions
Date Posted
05/19/22
Job Role
Client Services, Data & Data Management
Location
Remote Possible
Salary
How to Apply
Submit your resume and application at this link: https://jobs.lever.co/ppfa/13bb8bae-cbed-4582-a11a-a9fde0a49f80
Cover letter not required!
Position Summary
This role will be responsible for the primary support and training functions of the team and includes interfacing with affiliates and federation staff on tools support and coaching. The position is also responsible for all training from the Data and Analytics team and support for additional national-level trainings. The Senior Specialist is responsible for solving non-routine and varied use cases on behalf of the user community and helping to lead system upgrades and release management and training. The Senior Specialist provides clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions
Data Services Manager
Planned Parenthood Federation of America | Remote Possible | Permanent
Position Summary
This role will be responsible for the primary support and training functions of the team and includes interfacing with affiliates and federation staff on tools support and coaching. The position is also responsible for all training from the Data and Analytics team and support for additional national-level trainings. The Senior Specialist is responsible for solving non-routine and varied use cases on behalf of the user community and helping to lead system upgrades and release management and training. The Senior Specialist provides clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions
Data Services Manager
Planned Parenthood Federation of America | Remote Possible | Permanent
Position Summary
This role will be responsible for the primary support and training functions of the team and includes interfacing with affiliates and federation staff on tools support and coaching. The position is also responsible for all training from the Data and Analytics team and support for additional national-level trainings. The Senior Specialist is responsible for solving non-routine and varied use cases on behalf of the user community and helping to lead system upgrades and release management and training. The Senior Specialist provides clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions