Data Systems (Salesforce) Coordinator

National Network of Abortion Funds | Remote| Remote Possible | Permanent

Date Posted

07/01/21

Job Role

Data & Data Management

Organization Type

Issue Advocacy, Nonprofit

Location

Remote, Remote Possible

Salary Range

$61,000-$80,000

How to Apply

Data Systems (Salesforce) Coordinator

National Network of Abortion Funds | Remote| Remote Possible | Permanent

Position Summary

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families.  We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 60, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Data Systems Coordinator

Supervised by: Senior Data Systems Manager

Supervises: n/a

Status: The position is full-time, non-exempt, salaried

Compensation: $60,960 – $64,008 commensurate with experience, with competitive benefits package

Location: Flexible

Benefits: Best in Class benefits package currently including 100% employer paid health insurance plus 50% for dependents/families, a 5% employer retirement match, 32-hour work weeks, 3 weeks vacation, 13 holidays, generous sick time, and a commitment to professional development.

Position Description

The Data Systems Coordinator is responsible for the day-to-day configuration, support, maintenance, and improvement of NNAF’s Salesforce implementation. They are a key member of NNAF’s growing IT team and will be the second Salesforce Administrator on staff. They play a key role in continually adapting current systems to evolving needs, and will support the Senior Data Systems Manager in operationalizing strategic priorities and projects. They are passionate about supporting their colleagues’ best work through strong systems that solve current problems while being built to scale. The position requires frequent collaboration with other staff across all teams, with the aim of instilling a culture of effective use of Salesforce within the entire organization to more effectively structure, organize, and advance NNAF’s mission.

Essential Job Functions

Support Salesforce use & adoption (approximately 45% of the position)

  • Handle basic administrative functions including user maintenance, modification of page layouts, creation of new fields & automation, and other routine tasks as needed and/or directed, and in accordance with best practices.
  • Work with Senior Data Systems Manager in bi-weekly sprints to triage & manage work, debrief on projects, and assist with addressing backlogged items.
  • Troubleshoot with staff of 45+ Salesforce users, taking ownership of Cases (individual help desk tickets) to answer questions and make suggested customizations.
  • Develop and refine relevant reports & dashboards across departments; advise other staff, especially superusers, on running reports, and building reports & dashboards for their respective workflows.
  • Regularly check in with Salesforce-using staff to support them in feeling confident in & comfortable with their use of the system (SABWA as best as we can in a remote environment!)
  • Gather detailed requests for improvements or changes to the system. Surface staff pain points to Sr. Data Systems Manager and suggest process improvements & changes based on staff feedback and observed workflows.
  • Coordinate with supervisor & Salesforce Consultants, following best practices for change & release management. Assist with user testing & representing staff needs as new functionality is developed and released.
  • Support with Salesforce plug-ins, eg. Nintex document generation, becoming expert and key staff resource in plug-ins where applicable. Coordinate support tickets with 3rd party systems as appropriate.

Maintain data quality and streamlined workflows (approximately 20% of the position)

  • Maintain day-to-day manual processes as needed, with eye to limiting manual support.
  • Address duplicate data both reactively and proactively.
  • Administer weekly, monthly & quarterly cadence of data maintenance tasks.
  • Perform imports & mass updates as directed or applicable. Support with migrations and data preparation.
  • Participate in data governance efforts; help ensure that data standards are set and adhered to throughout the organization.

Train & teach staff Salesforce (approximately 15% of the position)

  • Run report & dashboards workshops for staff, in coordination with colleagues.
  • Support new hires with Salesforce onboarding sessions.
  • Demo new functionality to staff; make adjustments and incorporate staff feedback into solutions.
  • Contribute to and help maintain system documentation & end user training materials.

Continued education & supporting NNAF in best practices (approximately 10% of the position)

  • Internalize Salesforce release notes & maintain up-to-date knowledge of core Salesforce & NPSP features and functionality.
  • Learn & try on new features and functionality ahead of time (eg. in sandboxes or Trailhead) to inform on limitations, applicability, and training needs.
  • Follow IT & security best practices to keep data safe and secure, and support staff in doing the same.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
  • Perform other duties as assigned by supervisor.

Date Posted

07/01/21

Job Role

Data & Data Management

Location

Remote, Remote Possible

Salary

How to Apply

Position Summary

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families.  We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 60, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Data Systems Coordinator

Supervised by: Senior Data Systems Manager

Supervises: n/a

Status: The position is full-time, non-exempt, salaried

Compensation: $60,960 – $64,008 commensurate with experience, with competitive benefits package

Location: Flexible

Benefits: Best in Class benefits package currently including 100% employer paid health insurance plus 50% for dependents/families, a 5% employer retirement match, 32-hour work weeks, 3 weeks vacation, 13 holidays, generous sick time, and a commitment to professional development.

Position Description

The Data Systems Coordinator is responsible for the day-to-day configuration, support, maintenance, and improvement of NNAF’s Salesforce implementation. They are a key member of NNAF’s growing IT team and will be the second Salesforce Administrator on staff. They play a key role in continually adapting current systems to evolving needs, and will support the Senior Data Systems Manager in operationalizing strategic priorities and projects. They are passionate about supporting their colleagues’ best work through strong systems that solve current problems while being built to scale. The position requires frequent collaboration with other staff across all teams, with the aim of instilling a culture of effective use of Salesforce within the entire organization to more effectively structure, organize, and advance NNAF’s mission.

Essential Job Functions

Support Salesforce use & adoption (approximately 45% of the position)

  • Handle basic administrative functions including user maintenance, modification of page layouts, creation of new fields & automation, and other routine tasks as needed and/or directed, and in accordance with best practices.
  • Work with Senior Data Systems Manager in bi-weekly sprints to triage & manage work, debrief on projects, and assist with addressing backlogged items.
  • Troubleshoot with staff of 45+ Salesforce users, taking ownership of Cases (individual help desk tickets) to answer questions and make suggested customizations.
  • Develop and refine relevant reports & dashboards across departments; advise other staff, especially superusers, on running reports, and building reports & dashboards for their respective workflows.
  • Regularly check in with Salesforce-using staff to support them in feeling confident in & comfortable with their use of the system (SABWA as best as we can in a remote environment!)
  • Gather detailed requests for improvements or changes to the system. Surface staff pain points to Sr. Data Systems Manager and suggest process improvements & changes based on staff feedback and observed workflows.
  • Coordinate with supervisor & Salesforce Consultants, following best practices for change & release management. Assist with user testing & representing staff needs as new functionality is developed and released.
  • Support with Salesforce plug-ins, eg. Nintex document generation, becoming expert and key staff resource in plug-ins where applicable. Coordinate support tickets with 3rd party systems as appropriate.

Maintain data quality and streamlined workflows (approximately 20% of the position)

  • Maintain day-to-day manual processes as needed, with eye to limiting manual support.
  • Address duplicate data both reactively and proactively.
  • Administer weekly, monthly & quarterly cadence of data maintenance tasks.
  • Perform imports & mass updates as directed or applicable. Support with migrations and data preparation.
  • Participate in data governance efforts; help ensure that data standards are set and adhered to throughout the organization.

Train & teach staff Salesforce (approximately 15% of the position)

  • Run report & dashboards workshops for staff, in coordination with colleagues.
  • Support new hires with Salesforce onboarding sessions.
  • Demo new functionality to staff; make adjustments and incorporate staff feedback into solutions.
  • Contribute to and help maintain system documentation & end user training materials.

Continued education & supporting NNAF in best practices (approximately 10% of the position)

  • Internalize Salesforce release notes & maintain up-to-date knowledge of core Salesforce & NPSP features and functionality.
  • Learn & try on new features and functionality ahead of time (eg. in sandboxes or Trailhead) to inform on limitations, applicability, and training needs.
  • Follow IT & security best practices to keep data safe and secure, and support staff in doing the same.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
  • Perform other duties as assigned by supervisor.

Date Posted

07/01/21

Job Role

Data & Data Management

Location

Remote, Remote Possible

Salary

How to Apply

Data Systems (Salesforce) Coordinator

National Network of Abortion Funds | Remote, Remote Possible | Permanent

Position Summary

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families.  We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 60, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Data Systems Coordinator

Supervised by: Senior Data Systems Manager

Supervises: n/a

Status: The position is full-time, non-exempt, salaried

Compensation: $60,960 – $64,008 commensurate with experience, with competitive benefits package

Location: Flexible

Benefits: Best in Class benefits package currently including 100% employer paid health insurance plus 50% for dependents/families, a 5% employer retirement match, 32-hour work weeks, 3 weeks vacation, 13 holidays, generous sick time, and a commitment to professional development.

Position Description

The Data Systems Coordinator is responsible for the day-to-day configuration, support, maintenance, and improvement of NNAF’s Salesforce implementation. They are a key member of NNAF’s growing IT team and will be the second Salesforce Administrator on staff. They play a key role in continually adapting current systems to evolving needs, and will support the Senior Data Systems Manager in operationalizing strategic priorities and projects. They are passionate about supporting their colleagues’ best work through strong systems that solve current problems while being built to scale. The position requires frequent collaboration with other staff across all teams, with the aim of instilling a culture of effective use of Salesforce within the entire organization to more effectively structure, organize, and advance NNAF’s mission.

Essential Job Functions

Support Salesforce use & adoption (approximately 45% of the position)

  • Handle basic administrative functions including user maintenance, modification of page layouts, creation of new fields & automation, and other routine tasks as needed and/or directed, and in accordance with best practices.
  • Work with Senior Data Systems Manager in bi-weekly sprints to triage & manage work, debrief on projects, and assist with addressing backlogged items.
  • Troubleshoot with staff of 45+ Salesforce users, taking ownership of Cases (individual help desk tickets) to answer questions and make suggested customizations.
  • Develop and refine relevant reports & dashboards across departments; advise other staff, especially superusers, on running reports, and building reports & dashboards for their respective workflows.
  • Regularly check in with Salesforce-using staff to support them in feeling confident in & comfortable with their use of the system (SABWA as best as we can in a remote environment!)
  • Gather detailed requests for improvements or changes to the system. Surface staff pain points to Sr. Data Systems Manager and suggest process improvements & changes based on staff feedback and observed workflows.
  • Coordinate with supervisor & Salesforce Consultants, following best practices for change & release management. Assist with user testing & representing staff needs as new functionality is developed and released.
  • Support with Salesforce plug-ins, eg. Nintex document generation, becoming expert and key staff resource in plug-ins where applicable. Coordinate support tickets with 3rd party systems as appropriate.

Maintain data quality and streamlined workflows (approximately 20% of the position)

  • Maintain day-to-day manual processes as needed, with eye to limiting manual support.
  • Address duplicate data both reactively and proactively.
  • Administer weekly, monthly & quarterly cadence of data maintenance tasks.
  • Perform imports & mass updates as directed or applicable. Support with migrations and data preparation.
  • Participate in data governance efforts; help ensure that data standards are set and adhered to throughout the organization.

Train & teach staff Salesforce (approximately 15% of the position)

  • Run report & dashboards workshops for staff, in coordination with colleagues.
  • Support new hires with Salesforce onboarding sessions.
  • Demo new functionality to staff; make adjustments and incorporate staff feedback into solutions.
  • Contribute to and help maintain system documentation & end user training materials.

Continued education & supporting NNAF in best practices (approximately 10% of the position)

  • Internalize Salesforce release notes & maintain up-to-date knowledge of core Salesforce & NPSP features and functionality.
  • Learn & try on new features and functionality ahead of time (eg. in sandboxes or Trailhead) to inform on limitations, applicability, and training needs.
  • Follow IT & security best practices to keep data safe and secure, and support staff in doing the same.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
  • Perform other duties as assigned by supervisor.

Date Posted

07/01/21

Job Role

Data & Data Management

Location

Remote, Remote Possible

Salary

How to Apply

Data Systems (Salesforce) Coordinator

National Network of Abortion Funds | Remote, Remote Possible | Permanent

Position Summary

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: women with lower income, women of color, young women, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families.  We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 60, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Data Systems Coordinator

Supervised by: Senior Data Systems Manager

Supervises: n/a

Status: The position is full-time, non-exempt, salaried

Compensation: $60,960 – $64,008 commensurate with experience, with competitive benefits package

Location: Flexible

Benefits: Best in Class benefits package currently including 100% employer paid health insurance plus 50% for dependents/families, a 5% employer retirement match, 32-hour work weeks, 3 weeks vacation, 13 holidays, generous sick time, and a commitment to professional development.

Position Description

The Data Systems Coordinator is responsible for the day-to-day configuration, support, maintenance, and improvement of NNAF’s Salesforce implementation. They are a key member of NNAF’s growing IT team and will be the second Salesforce Administrator on staff. They play a key role in continually adapting current systems to evolving needs, and will support the Senior Data Systems Manager in operationalizing strategic priorities and projects. They are passionate about supporting their colleagues’ best work through strong systems that solve current problems while being built to scale. The position requires frequent collaboration with other staff across all teams, with the aim of instilling a culture of effective use of Salesforce within the entire organization to more effectively structure, organize, and advance NNAF’s mission.

Essential Job Functions

Support Salesforce use & adoption (approximately 45% of the position)

  • Handle basic administrative functions including user maintenance, modification of page layouts, creation of new fields & automation, and other routine tasks as needed and/or directed, and in accordance with best practices.
  • Work with Senior Data Systems Manager in bi-weekly sprints to triage & manage work, debrief on projects, and assist with addressing backlogged items.
  • Troubleshoot with staff of 45+ Salesforce users, taking ownership of Cases (individual help desk tickets) to answer questions and make suggested customizations.
  • Develop and refine relevant reports & dashboards across departments; advise other staff, especially superusers, on running reports, and building reports & dashboards for their respective workflows.
  • Regularly check in with Salesforce-using staff to support them in feeling confident in & comfortable with their use of the system (SABWA as best as we can in a remote environment!)
  • Gather detailed requests for improvements or changes to the system. Surface staff pain points to Sr. Data Systems Manager and suggest process improvements & changes based on staff feedback and observed workflows.
  • Coordinate with supervisor & Salesforce Consultants, following best practices for change & release management. Assist with user testing & representing staff needs as new functionality is developed and released.
  • Support with Salesforce plug-ins, eg. Nintex document generation, becoming expert and key staff resource in plug-ins where applicable. Coordinate support tickets with 3rd party systems as appropriate.

Maintain data quality and streamlined workflows (approximately 20% of the position)

  • Maintain day-to-day manual processes as needed, with eye to limiting manual support.
  • Address duplicate data both reactively and proactively.
  • Administer weekly, monthly & quarterly cadence of data maintenance tasks.
  • Perform imports & mass updates as directed or applicable. Support with migrations and data preparation.
  • Participate in data governance efforts; help ensure that data standards are set and adhered to throughout the organization.

Train & teach staff Salesforce (approximately 15% of the position)

  • Run report & dashboards workshops for staff, in coordination with colleagues.
  • Support new hires with Salesforce onboarding sessions.
  • Demo new functionality to staff; make adjustments and incorporate staff feedback into solutions.
  • Contribute to and help maintain system documentation & end user training materials.

Continued education & supporting NNAF in best practices (approximately 10% of the position)

  • Internalize Salesforce release notes & maintain up-to-date knowledge of core Salesforce & NPSP features and functionality.
  • Learn & try on new features and functionality ahead of time (eg. in sandboxes or Trailhead) to inform on limitations, applicability, and training needs.
  • Follow IT & security best practices to keep data safe and secure, and support staff in doing the same.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
  • Perform other duties as assigned by supervisor.