Product Manager – MIG

The Democratic Data Exchange (DDx) is looking for an experienced Product Manager to oversee the product development of the Movement Infrastructure Working Group’s (MIG) new API for real-time sharing of data between the various tools used by movement groups and Democratic political campaigns.

The MIG API will support new models of engagement and organizing and provide better metrics for organizers to execute the most responsive programs possible.

Reporting to the Executive Director of MIG, you will have the opportunity to work across the entire product from start to finish, developing product strategy and product features. You will be collaborating with the MIG Technical Lead, engineering team and key stakeholders in the ecosystem to ensure the product meets its intended user goals.

Please know that job candidates do not always meet 100% of the preferred qualifications. If much of this job description resonates with you, we encourage you to apply.

At DDx, we believe:

• Empathy is the most important part of being a team member
• Inclusivity builds stronger, more supportive teams
• Thoughtfulness is good for business and good for teamwork
• Mentorship is something everyone should be involved in
• A bias toward action is better than delaying for a perfect solution

About Us:

Founded in 2019, the Democratic Data Exchange (DDx) is a for-profit company that aims to expand access to data within the Democratic and progressive ecosystem by facilitating the real-time blind exchange of program data across the ecosystem and providing easy-to-use tools to help clients accomplish their goals.

We believe that when Democratic and progressive data ecosystems have access to the most robust and complete pool of program data possible, they can increase the efficiency and effectiveness of their campaigns and organizing work, build long-term power in our communities, and win elections.

DDx is committed to building a diverse and inclusive workplace and we are proud to be an equal opportunity employer.

Responsibilities:

• Build out product strategy, prioritize product feature needs, and proactively think about value-based feature development.
• Design the product, including taking feedback to incorporate product iterations.
• Collaborate with user research and design to inform the product development roadmap. Be a strong voice for the user, leading discovery and customer engagement.
• Manage product roadmap prioritization and collaborate with engineers, including updating team members and stakeholders on project status updates, communicating with stakeholders on product research and decisions, and leading retrospectives on projects.
• Participate in discussions on product requirements, engineering development timelines and needs, and political ecosystem context with user needs.
• Design a data-driven, decision-making framework and establish metrics for product success and operations. This includes creating strong feedback loops and implementing feedback loop closures.
• Provide technical support to clients on using the product’s features. This may include new client onboarding, troubleshooting, and assistance with relationship management.
• Develop product training materials and knowledge base for MIG.

Required Qualifications:

• 5+ years of experience in product management.
• Experience with using one or more of the following: SQL, data architecture, data visualization tools (e.g. Figma, MURAL, Tableau, Periscope, Google Data Studio).
• Experience with using project management software (e.g. JIRA, Monday.com, Trello, GitHub Actions).
• Strong background in commuting complex, highly technical ideas into practical terminology for non-technical stakeholders and clients.
• Strong problem-solving skills, strategic thinking capabilities, and attention to detail.
• Exceptional communication, collaboration, and cross-functional team management skills in a remote and asynchronous environment.
• Commitment to improving the product ecosystem in the Democratic political space.

Desired Qualifications:

• Electoral or non-electoral campaign experience or experience with political data and products is not required, but is a bonus qualification for this role.
• Experience with standard and/or recent political and campaign tech through email, peer-to-peer texting, fundraising platforms, relational organizing platforms, or NGP VAN.
• Experience with front-end programming.
• Creating product training materials and training clients on product use.
• Extensive experience managing internal and external stakeholders.