Position Summary

The King County Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County’s Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Are you a skilled evaluator with a commitment to social justice and anti-racist data and measurement? Do you enjoy working collaboratively with partners to practice data-informed decision making? Are you interested in putting your skills to work to make a difference in your community? If so, King County’s Department of Community and Human Services (DCHS) is looking for you!

THE PERFORMANCE MEASUREMENT AND EVALUATION (PME) UNIT IS RECRUITING FOR TWO MID-LEVEL EVALUATOR POSITIONS – ONE CAREER SERVICE AND ONE SPECIAL DUTY ASSIGNMENT(SDA)/TERM-LIMITED TEMPORARY (TLT). These evaluator positions are centrally located within the PME unit of the DCHS Director’s Office. PME is composed of a team nearly 40 dedicated program evaluators and data analysts who work with program staff and providers to develop frameworks for understanding the outcomes and equity impacts of DCHS programs. This work includes determining appropriate performance measures, managing data collection, supporting continuous quality improvement, and conducting in-depth analyses to inform decision making and improve service delivery. PME disseminates research and evaluation findings and promotes organizational learning through published reports and online dashboards.

These evaluator positions will work with program staff and service providers to use data to measure, continuously improve, and report about programming. This includes developing data collection plans, creating routine and custom reports, facilitating data-focused conversations, etc. These positions may also support the development of requests for proposals (RFPs) and conduct outcomes-focused program evaluations that assess a program’s contribution toward division- and department-wide goals. 

PME is recruiting one Special Duty Assignment/Term-Limited Temporary mid-level evaluator to support the Behavioral Health and Recovery Division (BHRD). BHRD services, which are funded through the MIDD Behavioral Health Sales Tax, Medicaid, state contracts, grants, and other sources, support people living with or at risk of mental health conditions and substance use disorders. These services, available to King County residents, include crisis services, mental health treatment, substance use disorder treatment, youth and family prevention and intervention services, behavioral health residential services, and diversion and reentry services. This position will support the design and implementation of performance measurement, evaluation, and quality improvement strategies for programs providing behavioral health services to individuals who often also need to navigate the criminal-legal system, housing and homelessness system, and/or primary care/hospital system.

PME is recruiting one Career Service mid-level evaluator to support the Community Information and Early Childhood Supports work within the Developmental Disabilities and Early Childhood Supports (DDECS) Division, including early childhood (prenatal to five years) strategies funded by Best Starts for Kids (BSK). BSK is King County’s community-driven initiative to support every baby born and child raised in King County to be happy, healthy, safe, and thriving. This position will support programs that promote community information and advocacy, systems navigation, training and technical assistance, and behavioral supports for children, youth and adults with developmental disabilities or delays and their families. In addition, this position will also support strategies that advance the Early Childhood Supports Team’s mission of nurturing the development and wellbeing of all children prenatal to five and their families through culturally relevant, equitable, and meaningful supports and services, countywide. 

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: We are currently recruiting for two positions, one Career Service and one Special Duty Assignment/Term-Limited Temporary. The Special Duty Assignment or Term-Limited Temporary position is anticipated to end 18 months from date of hire but subject to change dependent on operational need. These positions are scheduled to work 40 hours per week, Monday – Friday, 8am – 5pm. These positions meet the provisions of the Fair Labor Standards Act and are overtime eligible with supervisory pre-approval. These positions are represented by PROTEC17.

Teleworking Requirement:

The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
 
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department’s hybrid environment. 

RECRUITER: Susan Churchill,

Job Duties

• Facilitate equity-informed processes to co-design performance measurement plans with community and government partners in alignment with the Results-Based Accountability Framework. 
• Develop data collection methods and provide technical assistance to partners to collect, analyze, and interpret data for continuous quality improvement.
• Analyze and interpret both quantitative and qualitative data using appropriate statistical methods and data manipulation tools.
• Access and link data across multiple sources to conduct analyses that explore inequities in program access, quality, and outcomes.
• Design, manage, and conduct in-depth evaluation in collaboration with providers, program managers, and/or external evaluators.
• Actively contribute to the furthering of anti-racist work, and equity and social justice initiatives within and across divisions and units.
• Develop reports, dashboards, presentations, and other visual representations of data to support the use of data in decision making and continuous quality improvement activities.
• Contribute to annual reports and briefings for policy makers, department leadership, provider agencies, and community members.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Deep knowledge of equity and social justice principles and practices and ability to apply this knowledge to all areas of the work, including methods, analysis, results interpretation, and dissemination.
• Demonstrated experience working with social, health or human services projects in designing and implementing real world performance measurement, including quantitative and/or qualitative approaches.
• Demonstrated ability to facilitate conversations among individuals with diverse perspectives to develop shared understanding and/or common goals or measures.
• Strong oral and written communication skills, including making formal presentations to a range of audiences and experience conveying evaluation concepts to partners who have varying degrees of evaluation or data expertise.
• Ability to work with partners to identify relevant and actionable findings from performance measurement and evaluation activities and interpret and disseminate results.
• Ability to clean, validate, and analyze data using at least one statistical software or programming application, such as R, Excel, SQL, etc.
• Experience with or interest in learning data visualization tools, such as Tableau.

 DESIRED EXPERIENCE, QUALIFCATIONS, KNOWLEDGE, SKILLS:

• Background or experience in developmental disabilities, early childhood, and/or youth and family services and programming or background in human services such as behavioral health, homelessness, or community services.
• Ability to manage and link data from multiple internal and external sources.
• Skilled in using at least one statistical software or programming application (R, STATA, SAS, Python, SQL, Tableau, ArcGIS, etc.).
• Experience in utilizing a Results-Based Accountability framework.

Supplemental Information

Forbes recently named King County as one of Washington State’s best employers.

Together, with leadership and our employees, we’re changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation’s best places to live, work and play.

Guided by our “True North”, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles–we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

• submit proof of vaccination, or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.