Date Posted

11/29/20

Job Role

IT

Organization Type

Issue Advocacy, Nonprofit

Location

On-site

New York (NY)

Salary Range

$41,000-$60,000

How to Apply

Information Technology Specialist

Farm Sanctuary | On-site | Permanent

Date Posted

11/29/20

Job Role

IT

Organization Type

Issue Advocacy, Nonprofit

Location

On-site

New York (NY)

Salary Range

$41,000-$60,000

Position Summary

Farm Sanctuary is a nonprofit founded in 1986. We’re dedicated to combating the abuses of factory farming, advocating for institutional reforms, and encouraging a new awareness and understanding of farm animals and the benefits of cruelty-free, plant-based living. Additionally, we are a social justice organization and are advocating for a kinder, more compassionate world—a world where every individual is respected and free from harm.

What we’re looking for:

We’re looking for an IT Specialist. You don’t have to know everything. However you do know how to use your resources, research an issue, and think on your feet.

Must haves:

  • Be a problem solver – you listen to a user, help decipher their description of an issue, validate the issue and resolve the issue in a timely manner.
  • You’re a good communicator – you provide status updates on projects and support issues in a timely manner. Additionally, you can write clear step-by-step instructions.
  • You’re experienced – GSuite Administration, network troubleshooting, Zoom and Google Meet, and general Mac/Windows/Chrome OS troubleshooting.
  • You excel at customer service – you’re honest about your limitations, aren’t afraid to ask or learn something new. You’re also not afraid to pick up the phone or jump on a video chat to help resolve an issue quickly.
  • You love the cloud.

Nice to haves:

  • You have experience leading an IT project or two.
  • You know good lighting techniques, a little about AV production, and video editing.
  • You know what 2FA is and know a thing or two about best in class security practices.
  • You have a desire to learn more and keep yourself knowledgeable about technology.

What you will do:

  • You’ll answer tickets in our IT HelpDesk ticket queue.
  • Help keep our network infrastructure and services up and running.
  • Help update our legacy infrastructure to cloud first infrastructure.
  • As needed, educate staff on how to use apps, services, or software.
  • Spend time with some amazing people and hangout with the sanctuary animals.

Salary Range:

The salary for this position starts at $45,000/yr and is dependent on experience.

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