Product Manager

The Democratic Data Exchange (DDx) and the Movement Infrastructure Working Group (MIG) are both looking for a Product Manager to support the design and delivery of innovative and impactful data products that help the Democratic and progressive ecosystem optimize voter contact and win elections. There are 2 positions in total with this job posting.

DDx is hiring a Product Manager to support the growth of DDx’s flagship product, which facilitates a real-time, blind exchange of voter contact data across the Left, and the expansion of DDx’s toolsuite into new areas. DDx’s Product Manager will have the opportunity to work across different areas of the team to define and rapidly execute on iterative improvements in our current Exchange platform, as well as work on innovative new features and product lines. Reporting to the Director of Product, this role will collaborate significantly with the Director of Engineering, in addition to other internal and external stakeholders, to align and define requirements for new features and products that meet the current and future needs of users and the ecosystem at large.

MIG is a project of DDx, and MIG’s Product Manager will support MIG’s new API for real-time sharing of data between the various tools used by movement groups and Democratic political campaigns. MIG is developing infrastructure in the form of APIs and a data application layer to make it possible for organizations and campaigns to move data to all destinations across the progressive ecosystem.This infrastructure will allow for new models of political organizing and more holistic metrics for organizers to execute the most responsive programs possible. Reporting to the MIG Product Director, this role will have the opportunity to work across multiple products from start to finish, developing product strategy and product features. You will be collaborating with the MIG Technical Lead, engineering team and key stakeholders in the ecosystem to ensure the product meets its intended user goals.

Please know that job candidates do not always meet 100% of the preferred qualifications. If much of this job description resonates with you, we encourage you to apply.

At DDx, we believe:

• Empathy is the most important part of being a team member

• Inclusivity builds stronger, more supportive teams

• Thoughtfulness is good for business and good for teamwork

• Mentorship is something everyone should be involved in

• A bias toward action is better than delaying for a perfect solution

These core areas of responsibilities include estimations of the anticipated percentage of time spent in the role in each core area of work.

Product Management and User Research (60%)

• Lead product discovery and requirements building efforts focused on highest value delivery of product strategy, as assigned by the MIG Product Director or Director of Product. Prioritize product feature needs, and proactively think about value-based feature development.

• Collaborate with user research, design, and engineering to inform the product development roadmap. Be a strong voice for the user, leading discovery and customer engagement on assigned projects.

• Work with the MIG Product Director or Director of Product to inform and manage product roadmap prioritization and collaborate with engineers, including updating team members and stakeholders on project status updates, communicating with stakeholders on product research and decisions, and leading retrospectives on projects.

Cross-Team Collaboration on Workflows and Metrics (25%)

• Participate in discussions on product requirements, engineering development timelines and needs, and political ecosystem context with user needs.

• Utilize a data-driven decision-making framework and establish metrics for tracking product success and adoption. This includes creating strong feedback loops and implementing feedback loop closures.

Direct Client Support (15%)

• Provide technical support to clients on using the product’s features. This may include new client onboarding, troubleshooting, and assistance with relationship management.

• Contribute to product training materials and knowledge base for MIG.

Who You Are:

• Decision maker: You use quantitative and qualitative data to inform your decision making, and understand how to incorporate new information into ongoing team planning.

• Communicator: You take technical requirements and can communicate with technical and non-technical stakeholders.

• Problem solver: You enjoy breaking down big pieces of work into individual parts for team members while considering capacity, prioritization, and urgency.

Required Qualifications:

• 3+ years of experience in product management.

• Experience with using one or more of the following: SQL, data architecture, data visualization tools (e.g. Figma, MURAL, Tableau, Periscope, Google Data Studio).

• Experience with using project management software (e.g. Linear, JIRA, Monday.com, Trello, GitHub Actions).

• Strong problem-solving skills, strategic thinking capabilities, and attention to detail.

• Exceptional collaboration, and cross-functional team communication skills in a remote and asynchronous environment.

• Commitment to improving the product ecosystem in the Democratic political space.

Desired Qualifications:

• Electoral or non-electoral campaign experience or experience with political data and products is not required, but is a bonus qualification for this role.

• Experience with standard and/or recent political and campaign tech through email, peer-to-peer texting, fundraising platforms, relational organizing platforms, or NGP VAN.

• Experience with front-end programming, data products, or developer-focused products.

• Creating product training materials and training clients on product use.

Additional Requirement:

Must be authorized to work in the U.S. without restriction.

Location:

• This is a remote position; anywhere in the US. DDx is a remote-first organization.

• While this position is remote, this role may require 15% travel. Expected travel may include the MIG team gathering in person for a few times per year in one location in the United States for retreats or in-depth collaborative opportunities. This would likely require travel and overnight stays in a location outside of one’s home location, though would be scheduled in advance to account for planning.

Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Ability to sit at a computer monitor for extended periods of time

• Ability to lift up to 20 pounds occasionally

Salary and Benefits:
DDx offers a competitive compensation salary and benefits package, including:

• Company-paid healthcare, dental, and vision insurance for full-time employees

• Matching 401(k) contributions up to 3%

• Unlimited paid time off (PTO) policy

• 16 weeks of paid leave for new parents

• Other perks such as a generous holiday schedule and monthly team wellness days

The salary range for this position is $120,000 – $150,000.

Hiring Process for This Role:

While there may be shifts to the hiring process, this is the anticipated hiring process’s steps for any candidates who advance from the application stage onwards:

• Phone Screening: A 30-minute audio-only initial interview with a team member

• First Round Interview: A 45-60 minute audio and video interview with a team member

• Second Round Interview with Written Prompt: A skills assessment (no more than 2 hours to complete) followed by a 45-60 minute audio and video interview with team members.

• Final Round Interview: A 30-minute audio and video interview with a senior or executive team member.

• Request for References: This will be a request for 3 professional references, one of which should be a previous direct supervisor.